Get In Touch

WHERE ARE WE?

As a virtual company, X4 Health works virtually everywhere! We have leaders in the D.C. and Baltimore metro areas. 

CONTACT US

1-833-X4Health

 
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What We Do

 

Human-Centered Design

We specialize in patients and families as design partners. 

Highly Tailored

We design based on an in-depth understanding of your organization, team, culture, capacity, and priorities.

Teaching you to Fly

We show you everything we know, so you can do the work without us whenever you’re ready. Why do we try and put ourselves out of work? When you’re trying to change the world like we are, creating capacity in others is the only way to achieve human-connected care at scale.

What We Do

Our services are customizable based on need and experience level. Our phases include Exploring, Visioning, Planning & Intention Setting, and Implementation Support. 

 

Innovation

X4 Health Expertise

X4’s passion lies in carving new pathways to a better system, fueled by human connection. We power social impact projects for the short term and the long haul.

Examples of our innovation-related work include:

3rd Conversation

3rd Conversation is reinventing the patient-clinician relationship and addressing clinician burnout, patient experience and – ultimately - deeper systems change. X4 designed and manages this national initiative funded by the Morris-Singer Foundation.

GetMyHealthData.org

A 12-month campaign to shed light on what happens when patients request an electronic version of their medical records using their established legal rights. X4 designed and coordinated the first year of GetMyHealthData, which is now housed in a DC-based advocacy organization.

TheHealthRecordWizard.com

A tool developed by X4 Health to help health care organizations do a better job at responding to HIPAA records requests with electronic formats. Funded by the Commonwealth Fund, our philosophy was simple: make the right thing to do the easy thing to do for the nation’s health care providers.

The Innovation Receptivity Index™

The newest member of the X4 innovation family, this measure is designed to help health care organizations and entities self assess just how open to innovation they really are, and identify steps they can take to accelerate and operationalize innovation.

 

Project Acceleration

We take the hard work out of doing great work.

Meeting Management

  • Purposeful design

  • Strategic, action-focused agenda creation

  • Efficient facilitation 

  • Documentation of key decisions, questions, action items 

  • Automated action item reminders to task owners

Coordination

  • Nimble coordination across distributed teams

  • Automating handoffs where possible

  • Team mapping: building a configurable board of work styles, preferences, and roles across a distributed team

Systems

  • Operational and strategic work planning

  • Creating standardized processes anyone can follow 

  • Managing achievement of grant or contract deliverables and documentation

 

Clients

Our past work

GLEN STREAM, MD

The X4 Health team conducted and reported a project evaluation on a sensitive multi-sponsor initiative.  Their insights and professionalism resulted in a very positive outcome.   A joy to work with!

REBECCA ETZ, PHD

The X4 Health team is smart, fully present in every conversation, and worthy of our trust. Whether 10 minutes on the phone, 2 hours in person, or a quick email – every contact we have with the X4 team feels seamless.

RYAN SAILOR, MBA

X4 Health helped us take a topic we were interested in learning more about (involving patients in Quality Improvement), and turned it into something we are genuinely excited about doing, with inspired and concrete plans. Thank you X4!

 

How We Work

 

As a purpose-driven organization, our mission is to accelerate human-centered innovation in health care. 

What it means to be purpose-driven:

Our 4 Factors

IMPACT
CONTRIBUTION
INTEGRATION