What We Do
We specialize in patients and families as design partners.
We design based on an in-depth understanding of your organization, team, culture, capacity, and priorities.
Teaching you to Fly
We show you everything we know, so you can do the work without us whenever you’re ready. Why do we try and put ourselves out of work? When you’re trying to change the world like we are, creating capacity in others is the only way to achieve human-connected care at scale.
What We Do
Our services are customizable based on need and experience level. Our phases include Exploring, Visioning, Planning & Intention Setting, and Implementation Support.
X4 Health Expertise
X4’s passion lies in carving new pathways to a better system, fueled by human connection. We power social impact projects for the short term and the long haul.
Examples of our innovation-related work include:
3rd Conversation is reinventing the patient-clinician relationship and addressing clinician burnout, patient experience and – ultimately - deeper systems change. X4 designed and manages this national initiative funded by the Morris-Singer Foundation.
A 12-month campaign to shed light on what happens when patients request an electronic version of their medical records using their established legal rights. X4 designed and coordinated the first year of GetMyHealthData, which is now housed in a DC-based advocacy organization.
A tool developed by X4 Health to help health care organizations do a better job at responding to HIPAA records requests with electronic formats. Funded by the Commonwealth Fund, our philosophy was simple: make the right thing to do the easy thing to do for the nation’s health care providers.
The Innovation Receptivity Index™
The newest member of the X4 innovation family, this measure is designed to help health care organizations and entities self assess just how open to innovation they really are, and identify steps they can take to accelerate and operationalize innovation.
We take the hard work out of doing great work.
Strategic, action-focused agenda creation
Documentation of key decisions, questions, action items
Automated action item reminders to task owners
Nimble coordination across distributed teams
Automating handoffs where possible
Team mapping: building a configurable board of work styles, preferences, and roles across a distributed team
Operational and strategic work planning
Creating standardized processes anyone can follow
Managing achievement of grant or contract deliverables and documentation
Our past work
GLEN STREAM, MD
The X4 Health team conducted and reported a project evaluation on a sensitive multi-sponsor initiative. Their insights and professionalism resulted in a very positive outcome. A joy to work with!
REBECCA ETZ, PHD
The X4 Health team is smart, fully present in every conversation, and worthy of our trust. Whether 10 minutes on the phone, 2 hours in person, or a quick email – every contact we have with the X4 team feels seamless.
RYAN SAILOR, MBA
X4 Health helped us take a topic we were interested in learning more about (involving patients in Quality Improvement), and turned it into something we are genuinely excited about doing, with inspired and concrete plans. Thank you X4!
How We Work
As a purpose-driven organization, our mission is to accelerate human-centered innovation in health care.
What it means to be purpose-driven:
Our 4 Factors