I decided to write this note because I am grieving. I am grieving for those infected and affected by the coronavirus pandemic, of course. But the deepest gri...

I often hear professionals talking about “working at the top of their license” – contributing their highest skills according to their training. To overcome t...

Dear Health Care Professionals: We know many of you will be too busy caring for the sick to read this letter but our hope is that if/when you read it, it wil...

.......it’s also important to recognize—and address—the major underlying problems

Let’s get right to it: This is an apology letter to frontline clinicians. And a call to action. I’m a patient advocate, and I’ve spent most of the last 20 ye...

I’m a patient and consumer advocate who has dedicated my career to improving the health care system. I’ve encountered the good, the bad, and the ugly of our ...